Account management

• Your Data Privacy Rights (GDPR)
• Updating your Information
• Identity Verification
• How to login/register?
• How to update your delivery address
• How to reset your password for login

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Orders, subscriptions, and returns

• How does the Order Verification work?
• How can I track my order?
• Where does Grover ship to?
• What do I need to receive my delivery?
• Problems with Package Delivery
• Package lost during delivery / Missing items

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Payments, Invoices & Vouchers

• Understanding "On-Hold" Bank Funds
• Buy your Device
• Vouchers
• Troubleshooting Payment Issues
• Billing Period
• Something went wrong with your payment

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Grover services

• How Renting Works
• Can I add AppleCare to my rented Apple device?
• What is Grover Care, and how does it work?
• Discounts and Grover cash
• Drones and e-mobility products

Grover Business

• Grover Business Premium
• Combining subscription payments (consolidated billing)
• Paying for a subscription via SEPA direct debit

About Grover

• Condition of our devices and Grover's Concept
• Grover Group GmbH and its national companies
• About Grover
• Grover partners
• How does Grover's credit check work?
• Cooperation with Grover