At Grover, we offer fast and digital support so you can get answers to your questions without waiting. Currently, we do not offer phone support.

1. Help in the Help Center (fastest)

Use the search bar above to find direct answers and step-by-step guides on the following topics:

• Billing & Payment Status

• Device Returns & Return Labels

• Technical Questions & Damage

2. 24/7 AI Chat Assistant

Our AI assistant helps you around the clock in seconds (e.g., for tracking shipments or starting a return).

How to access the chat:

• On the website: Click on “Get Help” at the bottom of Grover.com.

• In your account: Go to Account > Get Help.

• In the Help Center: Click the chat icon at the bottom right.

Note: If the AI assistant cannot resolve your question, just type “Speak with an agent” in the chat to be forwarded to our support team.

3. Contact Form (for complex inquiries)

Use our Help Center form if your issue requires detailed review (e.g., contract changes or special documents).

• How to do it: Scroll to the very bottom of the Help Center overview page and click on “Submit a request”.