What is a digital license or one-time (accessory) purchase?

Grover offers digital software licenses and one-time purchases of accessories and products to complement your rental. Once you purchase it, it’s immediately yours (subject to licensing restrictions). These items do not need to be returned with your rental.

• An example of a digital license would be Microsoft 365. 
• An example of a one-time accessory/purchase would be a phone case. 

Where do I find the digital license activation code?

There are two places to find it: We email you the activation code after your purchase is complete, or you can also find the activation code under My Tech once the device has been delivered. 

Can I purchase a digital product without renting? 

No, we only offer digital products with a rental. 

Can I return the digital license if I don’t want the rental?

No, digital licenses are not returnable/refundable per our Terms and Conditions.

What do I do if my digital code is not working?

Carefully check that there are no spelling mistakes when entering the license code. Common spelling mistakes are O (letter) and 0 (number), I (capital i), l (small letter L), 1 (number) and B (letter), and 8 (number). To avoid spelling mistakes, copy and paste the code into the required field. If the issue persists please reach out to the manufacturer of the code.

How do I redeem a digital license from Grover?

We offer Microsoft 365, Xbox Game Pass, and PlayStation Plus with some of our subscriptions. To redeem these follow the steps found in this article. 

Can I rent video games with Grover?

Due to licensing restrictions, we're not able to offer video game rentals. However, access keys may be offered with devices for promotions.