If there’s an issue with an existing payment method in your account (for example, an expired credit card), you can update it or add a new payment method.
- Edit a payment method
- Edit a payment method for multiple subscriptions
- Edit a payment method (Business account)
- Add a payment method
- Remove a payment method
Editing a payment method
To change a single payment method, follow these steps:
- Sign in to your account on Grover.com or via the app.
- Go to My Tech.
- Select the subscription you want to manage.
- Select Payment method.
- Select Change.
- Pick another existing payment method or select Add new payment method.
- If adding a new payment method, select Card or PayPal. Enter the new payment details.
- Choose a payment method and select Change to finalize the process.
Editing a payment method for multiple subscriptions
To change the payment method for multiple subscriptions, follow these steps:
- Sign in to your account on Grover.com or via the app.
- Go to Account.
- Select Manage payment methods.
- Select the payment method you wish to change. You can see how many subscriptions are linked to each payment method.
- Select Change payment method.
- Pick another existing payment method or select Add new payment method.
- If adding a new payment method, select Card or PayPal. Enter the new payment details.
- Choose a payment method and select Change to finalize the process.
Editing a payment method in Grover Business Premium
If you’re using Grover Business Premium and pay with card or PayPal, you can change or remove your payment method anytime.
- Sign in to your Grover Business Premium account
- Go to Account (left sidebar) and select Go to Grover Business
- Select Account > Payments > Manage payment methods
- Select the payment method you want to change. You can see how many subscriptions are linked to each payment method
- Select Change payment method
- Pick another existing payment method or select Add new payment method
- If adding a new payment method, select Card or PayPal. Enter the new payment details
- Choose a payment method and select Change to finalize the process.
If you pay by invoice or have consolidated billing activated, you can change all your devices’ payment methods at once.
Add a new payment method
Follow the steps to add a new payment method any time you like:
- Sign in to your account on Grover.com or via the app
- Select Account
- Select Payments
- Select Manage payment methods
- Select Add a payment method
- Select Card or PayPal
- Enter the new payment details
- Select Add to finalize the process
When you’ve added a new payment method, you can link it to an existing subscription.
Remove or delete a payment method
You can only remove payment methods that aren’t being used for active subscriptions. Update the payment method for active subscriptions before deleting your unused payment method.
- Sign in to your account on Grover.com or via the app
- Go to Account (top menu)
- Select Payments
- Select Manage payment methods
- Select the payment method you want to remove
- Click on Delete this payment method and Delete