With Grover Business Premium you get an all-in-one tool for all tech-related processes in your company. A glimpse of the available features:

• Overview of rentals
• Import employee data
• Employee overview
• Deleting employee data
• Assigning assets to employees
• Unassigning assets
• Creating and ordering tech kits
• Returning your assets

---

Overview of rentals

Go to Assets to find a list of all the products your company is renting or has rented before.

The table shows the details of all assets:

• Asset name

• Serial number

• To which employee the asset is assigned

• Order number

• Order status

• Price per month

• Subscription start date

• Date when the asset can be returned or upgraded

• Length of the minimum rental period you’ve chosen for the asset

• Product category

• Brand

By selecting Edit view, you can customize your table and choose which columns should be displayed.

You can also filter for details like Asset name, Assigned to, or Category.

If you need an export with all your rentals, please contact B2B@Grover.com.

Click on any asset name in the table to get more information or to assign or reassign the asset to an employee.

---

Import employee data

There are 2 ways you can bring employee data into your dashboard.

1. Add manually: You can add employee details manually and create employee profiles one by one.

2. Import from file: You can upload a CSV file with the details of up to 500 employees. Profiles will be imported in bulk.

Go to Employees > Add employees

1. Prepare the data

To upload the employee details in bulk, you have to create a CSV file and organize the data in a certain way. The easiest method is to download our CSV template, open it in a program like Microsoft Excel, Apple Numbers, or Google Sheets, and fill in your data.

The asterisk * means that the data is mandatory

• First name*: The first and middle names of the employee.

• Last name*

• Employee ID: If there aren’t any Employee IDs in your company, you can also use this field for grouping and sorting within the dashboard. For example, you can add the name of the team or department.

• Email*: We use the email address as a unique identifier. Please make sure that you use a unique email address for every employee.

• Phone number: Please enter a phone number with a country code (without 00 or +) and without spaces, for example, 491234567891.

• Street name: The street name of the employee’s home address. If you want to order tech and send it directly to your employee, you can choose this address during checkout. Note: If you provide any address detail, all the other address details of the same row become mandatory.

• Street number

• Additional address information: Everything that helps the carrier to deliver the package, for example, c/o, apartment no., suite, building, floor, etc.

• State abbreviation: This field is only relevant for US addresses. Please provide the alphabetic abbreviation of the US state (ALPHA- 2 code).

• City

• ZIP/Post code

• Country ISO code: The alphabetic abbreviation of the employee’s country (ALPHA-2 code), for example, DE (Germany), AT (Austria), NL (Netherlands), ES (Spain), or US (United States).

Each field can have a maximum of 50 characters.

2. Upload data

After saving the filled-out file as a CSV you can upload it. If your file contains the email address of an already existing employee, the data of that person will be updated. If you don’t want to update the data, please uncheck the box.

These errors can stop the upload:

• The file you’ve uploaded isn’t a UTF8 encoded CSV file

• Mandatory data like name or email address is missing

• The file has more than 500 rows. If you want to import the data of more than 500 employees, please split the file and repeat the import one after the other.

• The file is empty, or you’ve uploaded the unfilled template.

3. Check the summary

After uploading the CSV you’ll get a brief summary of how many:

• new employee profiles have been created

• existing employee profiles have been updated (if you chose to update them)

• errors occurred

The employee profiles in which an error occurred couldn’t be created or updated.

To correct the data, you can:

1. Download the error report. It contains only the rows in which the error occurred.

2. Check the errors. What went wrong is specified at the beginning of each row.

3. Edit the data and upload the CSV file again.

---

Employee overview

With Grover Business Premium you can create employee profiles to assign tech to employees. Assigning helps you keep track of who uses which assets. 

You can also add the home addresses of your employees if you want to deliver tech to remote workers.

The table on the Employees page shows all the details at one glance. You can customize which columns should be displayed via Edit view and filter for specific details via Add filter.

1. Login to your account and open the dashboard

2. Choose Employees

3. The detailed view opens. Go to Open in assets page if you want to assign, reassign, or unassign assets.

---

Deleting employee data

If a person leaves the company, you can delete their profile. All data will be removed from Grover Business Premium.

1. Login to your Grover account and open your dashboard

Go to Employees and click on the name of the person to open the detailed view

 

2. Click on the 3 dots beside the name
 

3. Select Delete employee profile

 

As soon as you delete the employee profile, the assets of this person will get unassigned. You can find and reassign the tech on the Assets page.

---

Assigning assets to employees

1. Login to your account and open your dashboard
2. Go to Assets
3. Filter for unassigned assets by clicking on the column name Assigned to or use Add filter > Assigned to > is unknown.

   4. Choose the asset you want to assign and click on the asset name

   5. Click on Assign to employee 

   6. Select the employee in the drop-down or search the employee’s name in the search bar

  7. Confirm with Assign

You can double-check via the employee’s profile or the assets table.

---

Unassigning assets

1. Login to your Grover account and open the dashboard
2. Go to the Assets table and select the asset you want to unassign. Open the detail view by clicking on the asset name.
3. Select Reassign asset

   4. Choose Unassigned in the drop-down

---

Creating and ordering tech kits

Kits are predefined tech combinations that suit the needs of your different teams and allow you to order or reorder with only a few clicks. For example, you can create custom kits for your engineering team, your designers, or sales representatives.

You can order kits in any amount. Ordering kits is a lot faster than choosing individual products each time new employees join your company.

You can create kits on the Overview and Assets page of Grover Business Premium. Just click on Order kits > Create a new kit.

Add assets to your kit by pasting the URL of the product from the Grover Business store. You can select the minimum rental period and asset specifications such as color during checkout.  

Name your kit. The asset combination will be saved in your account. You can reorder it anytime again via Order kits. 

---

Returning your assets

1. Login to your Grover account and open your dashboard
2. Go to Assets > Click on the asset you want to return > Return

   3. Ensure that the asset you want to return matches the asset shown on the return screen.

   4. You can also select the employee who’s supposed to return the asset. We’ll email them the return label and instructions.

   5. Return the asset within 14 days of generating the return label. Otherwise, the return will be canceled, and the subscription will continue.