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Please help us understand the reason better!

Which account details should be changed?

Where should the replacement unit be sent (if available)?

Starts with the letter “R” or “F”, you will find it in the order confirmation.

Starts with “F-” or “G-” - you can find the rental number in your customer account

You can find the serial number in your customer account on the product page of your rented device.

Describe your request briefly, clearly and completely, including all important details.

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Please briefly describe the damage and how it occurred.

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